Safety Management
Insurance Loss Control
P-C Insurance

Ideas for insurance agents to increase their sales

Relating Service Quality, Customer Satisfaction, and Customer Trust

Position papers from the American Academy of Actuaries

How it functions - what it does

Terms defined in the area of ocean cargo insurance

An overview from senior management’s perspective of key considerations when purchasing insurance

A plain-English primer on several key topics in property-casualty insurance

A series of papers related to insurance archaeology

Charting records of past and present insurance policies

Download this workbook for use in evaluating broker presentations

Teacher and student manuals for understanding BOP, personal auto and homeowners insurance policies

Dictionary of insurance terms

Provides insurance research in public policy issues affecting risk & insurance

Annual net income and return on net worth, underwriting results, etc.

Backgrounder provides the basics about insurance carrier insolvencies

Provides the basics about kidnap and ransom insurance

Reasonable strategies

An explanation of the value of insurance archaeology

Discusses current developments related to federal regulation of insurance

A trade association of professional liability insurers owned by doctors and dentists

Information on insurance rate regulation reform

Explanation of insurance residual market programs

How the administration of retrospective insurance premiums can go awry

A variety of articles related to risk management and insurance - all in pdf format

Tutorial on the business owner policy - 13 chapters, 71 pages

Tutorial on the personal auto policy, property insurance and homeowners liability - 9 chapters, over 100 pages

Outlines the importance of keeping an accurate historic insurance portfolio

Examples of different ways to accomplish the placement of an insurance program

Covers auto and homeowner insurance issues in urban areas